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If I receive a
faulty/damaged packaged product from bookskite, what should I do in that case?
Non-indulgent quality check for packaging and
shipping is compiled by the company for the customer satisfaction. Withal, if
there is anything found improper with the products provided by books-wagons, we
will for sure resolve every issue.
If any product shipped to you is in
faulty/damaged condition, you are asked by us to e-mail the images of the
faulty/damaged packet, as soon as you open the packet at “email id”. We will
replace the faulty/damaged product by mailing us back the default packet. As
soon as we will receive the product, we will instantly send you the replacement
order and we will also cover up for the costs incurred in mailing us back the
order. If by any chance the product is out of stock, we will at once refund the
amount to the customer.
If I have to return
the product ordered from bookskite, how can I do that?
For Indian editions:
Anyways if the product(s) purchased is no more required by you, you can write
to us in that regard on “email-id” within 48 hours (2 days) of obtaining
purchased order. You can also return the shipment, if unopened, for a repayment
or gift voucher for the same amount. However, in such condition, we regret to
inform that we would not be able to compensate for the shipping charges spend